The Localisation Outsourcing Decision: How to

TitleThe Localisation Outsourcing Decision: How to
Publication TypeJournal Article
Year of Publication2005
AuthorsPapaioannou, J
JournalLocalisation Focus - The International Journal of Localisation
Volume4
Issue3
ISSN1649-2358
KeywordsDTP, engineering, localisation, outsourcing, processes, project management
Abstract

The level of localisation outsourcing in the software industry typically varies between outsourcing all translation, engineering, and DTP, to outsourcing only translation and DTP, and keeping engineering in-house. In both cases the project management function is duplicated on both the customer and vendor side. The first solution is most commonly found in applications with simple engineering, and well documented, independent processes. It requires fewer resources for handling the projects but more resources for structuring them. The second allows for much more complexity on the customer side, and project handling need not be as structured. Each alternative may be appropriate to an organisation, given its structure, culture, priorities and context. A decision model can help with the decision, helping evaluate the potential advantages and of each alternative, and can provide insight in the tradeoffs involved, and reveal weaknesses and risks of the chosen alternative.

 

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